In this engaging and interactive masterclass, you’ll explore how to give feedback that is clear, constructive and genuinely helpful - without awkwardness, avoidance, or unnecessary bluntness. Through practical exercises and real-world examples, you’ll get the chance to try out what you’ve learned in a supportive, low-pressure environment.
We’ll look at how to move beyond the extremes of polite avoidance and brutal honesty, and instead learn how to show that you care personally while still being able to challenge directly. You’ll discover simple frameworks and techniques that help you structure feedback so it’s specific, actionable, and focused on growth rather than criticism.
This session isn’t about scripts or corporate jargon. It’s about building confidence, improving relationships, and having better conversations at work - whether you’re giving feedback to colleagues, team members, managers, or clients, or learning how to receive feedback without defensiveness.
By the end of the masterclass, you’ll leave with practical tools you can use straight away, along with the confidence to deliver feedback that genuinely supports development, strengthens trust, and improves performance.
Perfect for anyone who wants to communicate more effectively and make feedback a positive, productive part of working life.
Meet Matt & Matt!
One half of the duo delivering this masterclass is Matt Evans. Matt is an energetic Business Agility Coach, Accredited Kanban Trainer, and seasoned change leader with a track record of helping organisations unlock faster, smarter, and more sustainable ways of working. With more than a decade in change management and over 7 years applying agile values and principles, he has coached and trained teams across finance, energy, pharma, defence, and the public sector, always with a laser focus on turning theory into measurable business outcomes.
The other half of our duo is Matt Spruce. A highly motivated and experienced Agile coach with extensive leadership experience gained from a successful career in HM Forces, Financial Services and now the UK Defence Industry. Matt has a passion for the professional development of teams, if they have the mastery in their craft, they will achieve more.
As this training is Part-Funded by the UK Shared Prosperity Fund there will be some paperwork for attendees to complete (this only needs completing once and not required for every masterclass).
This project is part-funded by the UK Government through the UK Shared Prosperity Fund. Cornwall Council has been chosen by Government as a Lead Authority for the fund and is responsible for monitoring the progress of projects funded through the UK Shared Prosperity Fund in Cornwall and the Isles of Scilly.
